Hi Nancy,
Thank you too for all your organization and help with our wonderful holiday in China. We had a wonderful time and thoroughly enjoyed everywhere we went.

Chongquing – Our guide and driver met us at the airport (plane late) and took us to a restaurant for dinner. They then delivered us to the cruise and our guide organized porters and paid for them, to take our luggage onto the ship. Again she had good English and like all our guides was very pleasant.

Yangtze Cruise – the ship was not full. Our cabin was very comfortable. The food on the ship was excellent. My only comment would be that it seemed this particular ship is more for Chinese tourists than English speaking tourists. The tours off the ship – the guides were very pleasant but they had a mixed English and Chinese group and it seems that the Chinese learnt more than we did. It is a pity that you miss so much of the Gorges because you are asleep.

Yichang- Our guide was great. She had checked the arrival of the ship and found (much to our disappointment) that the ship was not going to dock at Yichang and that we would be bussed there. We arrived an hour early. After a delicious lunch she and the driver took us to see some other interest sights and places, which we thoroughly enjoyed.

Shanghai – The Broadway Mansions (which I know I booked) was very very good. Beautiful room, good food, great service, and lovely view of the Bund. Naturally I know that it is a more costly hotel. Our guide and driver who collected us at the airport was very good. She even left us with her mobile in case we had any problems.

The first day we did the half day tour and were fortunate to be the only people doing a half day tour. Our guide and driver dropped us at the Museum and we walked back to our hotel.

The second day our tour was changed to Hangzhou. There were only five of us. It is a very long drive and I think I would probably not advise friends to spend all that time driving out and back just to see the lake.

The third day we did the other tour to Suzhou etc and that was very interesting and enjoyable. The guide we had that day was Susie and her English was the best of all our guides. She also had the largest group we had all trip -17. I noticed in Shanghai they have a Hop on Hop Off Tourist bus and I think that would be a good thing to recommend to other travelers. We have used them in other places in Europe and always found them excellent.

All in all we had a wonderful holiday and are very grateful to you for organizing it for us. We have given a few people your contact while we were away and I hope they get in touch with you so you get more business. Thank you again Regard

Hello Nancy,
first of all I am very sorry for my late reply to your email. I was too busy after my vacation in China and I did not find time to reply. Anyway regarding our trip in China, I want to say that it was very successful on all scales. It was very well organized from your side and all the people (drivers, tour guides) were very helpful and nice. you all did great job.

The only problem we had is that we had to pay for an extra night in the Hotel in Beijing (Days Inn Hotel) because no body asked us to checkout and it is not mentioned in the itinerary that we have to check out. the one who reads the itinerary, will understand it differently actually. The company should have had informed us to check out one day before. Anyway this was not a big problem and it did not stop us from enjoying our trip with you.

Tour guides: they were all very nice and friendly. We liked them all Drivers: the same. they are nice and friendly Accommodation: in general, they were also fine. there are some very small issues but they do not matter. In the end they are all 3 stars hotels. of course it was a pleasure to talk with you and with your colleagues and in fact I would love to visit china again. When I come next time I will definitely call you and I will also recommend my friends.

If you plan to visit Abu Dhabi, please do not hesitate to contact me also, as I can provide you with helpful information about the city. wishing you all the best and good luck and hope to see you in person regards 

Hi Nancy,
how are you?
All the guides were perfect, but i need to say that the guide in beijing was really impressive, i like it a lot, very fun and smart. Pretty good guide. The car in shanghai was ok! the others were very good.

My parents are thinking about a trip to china, as soon as they decide to travel i tell you to make a plan for them! Thank you very much for everything

Sara
Thank you every thing went well and we greatly enjoyed our trip to China it is an amazing place Our guides were really special and we enjoyed the sharing of their knowledge and experiences

We did not enjoy the long long time often spend waiting for our transport ie the trip from hotel accommodation to train was 10 minutes, the wait for the train at the station was over one hour…yuk would rather have had a sleep-in or longer time for the lovely breakfasts We look forward to our next visit Again thank for a lovely trip

Hi Sara
Nice to hear from you again We thoroughly enjoyed beautiful Suzhou. The guide was there to meet us at the train station. I do have a comment to make of Mike, our guide.

On the first day, he was not very chatty, he said he had a late night out the previous night before. He was not familiar with my itinerary, and had to read through it and still miss out the canal cruise. I had to point that out to him. Then we had lunch at the Silk factory – it was not a Chinese meal and the quality of the western buffet is very poor.

On the second day, Mike make up for everything. He was a lot more chatty and took us to a proper restaurant. He and the driver were very accommodating to take us to a couple of extra sightseeing places and drop us off at the station.

Overall, it was a very pleasant experience. The accommodation at Pan Pacific is excellent. Once again, thank you for a very pleasant experience with China Tour cheers