Dear Allan,
Thanks for your e-mail. I'm glad to say that we had a good holiday in China thanks to your arrangements. Here are my comments:

Guides:
John (Beijing) and Sunny (Xian) were both very good. Their English was excellent and we had no trouble understanding and communicating with them. John was extremely helpful when it came to making lunch arrangements for us so that we could try authentic local Beijing food. He was able to make the ordering and seating very simple for us even though the restaurant was very crowded and busy. We really appreciated this. On our final evening at Xian, Sunny and the driver offered to wait for us to finish our dumpling dinner so that they could take us back to the hotel, knowing that it would be very difficult to find taxis during the rush hour. We appreciated that very much as well. All the drivers were also good.

Food:
The lunch provided in Beijing was very good (except for the 1st day which was catered more for tourists who don't know how to enjoy real local Beijing food). Lunch in Xian was not too bad. However, we thought that the dumpling banquet was a bit of a disappointment. The dumplings were not very tasty.

Days Inn in Beijing was comfortable and in a nice location. We were put up in the old wing, and the rooms were clean and comfortable. However, two rooms had no full-length mirrors, which was an inconvenience. However, we still liked this hotel and the service was good. As you already know, there was a mistake made in the booking for the 1st night at this hotel, and we were relieved there were still available rooms for us.

Hi, Allan,
Everything went smoothly although the timing was tight and there was a 45-minute delay from Xian to Beijing. I realised that we did not know which terminal we had to go to for our connecting flight to Kuala Lumpur. It turned out that it was in the same terminal building but we were very worried at first because of the flight delay. My suggestion: It would be good if information about terminals for connecting flights is provided.

That's all from us. I hope these comments are helpful. In any case, thanks for all the effort you've made in providing us a good holiday in China. It was a good experience and quite tiring but we enjoyed ourselves very much.

HI Sara
Thank you very much for your professional help and service. We enjoyed our short time in Beijing very much. We were very happy with your tour guide Yoyo. She was very friendly and her knowledge of every place we visited and her timing was perfect. When we visit again, hopefully with more time, we will be sure to ask for her services again. We can recommend her anytime. Regards.

Hi Nancy,
Thank you for your E/mail on our arrival home to Australia. We both enjoyed Yunnan Province very much. Dali, Lijiang, and Shangri La are very beautiful Cities with so much to see & do. Your Tour Guides were all very good, especially Joan at Lijiang. Driver Mr Young, from Lijiang to Shangri La was excellent. All the hotels were Good but next time we will upgrade each room from standard to Deluxe. All meals except Lunch at Dali, were excellent. The lunch at The Stone Forest tour was the Meal we enjoyed the most in China. It was Excellent. The One thing we will definitely change next time is to have a rest day in Dali & Lijiang to ourselves to do some shopping. We can now understand why you use The Landscape Hotel in Dali, It is so much in a better location as to enjoy The Old Town.

Thank you for your Excellent Service as our tour operator, we do not have any complaints, & will Recommend You to our family & friends if they plan to travel to China Kind Regards & Best Wishes

Hi Nancy, 
Thank you too for all your organization and help with our wonderful holiday in China. We had a wonderful time and thoroughly enjoyed everywhere we went.

Beijing – Our guide, Bonnie, had good English and great knowledge of the places we went too. She was wonderful in taking my husband for a massage as he was suffering from a very sore neck. She also put us right into the correct carriage on the train and asked the guard to advise us when we were coming into Datong. Our driver was very good and we enjoyed our time with them both. Unfortunately, due to the holiday, Beijing sights were very crowded but we still enjoyed ourselves. We loved The Temple of Heaven, with all the older Chinese citizens, who responded to us so warmly . The hotel was very good and the food at the hotel and the lunches were very good too. My only negative comment on Beijing would be that I think the Hutong Company used was not good. We walked on our final day around the Back Lake where another Hutong Company were taking people around and I think the area around the Back Lake is much nicer place to go.

Datong and Pingyao – Our guide Anna was there to meet us when we arrived at the station. She was waiting right next to our carriage. The hotel in Datong was very good. Our driver was very good too. Anna also had good knowledge and her English was good too. We loved the places we went to and enjoyed the town of Pingyao. The food at the Guest House was excellent. Overall the food was good. We noted other Guest Houses in Pingyao and wondered how you chose the one you did. Anna took us to the plane.